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FAQ - Frequently Asked Questions

What assurances do I have when purchasing a used unit?

All used equipment is visually and technically inspected to ensure it meets basic operational standards. Depending on the agreement, the equipment may be checked and, if necessary, serviced either by Labconsort or the selling party. Please note that while we strive to ensure all equipment is in good working condition, Labconsort cannot guarantee performance under all circumstances. Buyers are encouraged to review the condition of the equipment before purchase.

Who will install the unit at my premises?

The listed price does not include installation or training. If you require installation services, Labconsort can arrange this at an additional cost. Please contact us via email or phone to discuss your specific installation needs. Installation is performed based on industry-standard practices but is not included as part of the purchase unless otherwise agreed.

How will the unit be shipped to me?

Shipping methods will depend on the nature of the equipment. All shipping arrangements are made with the intention of ensuring safe delivery, but Labconsort cannot be held liable for any issues arising during transport unless otherwise agreed.

Where does the equipment come from and where was it used?

The units we offer come from various sources, primarily in Belgium, the Netherlands, and Luxembourg, but also from other European and non-European countries. They originate from a range of analytical laboratories across industries, including chemical and pharmaceutical sectors, private research labs, and national laboratories. While Labconsort verifies the general origin of each unit, specific usage details are provided to the best of our knowledge and may vary.

Why do companies sell their equipment?

There are many reasons why equipment is offered to Labconsort, including upgrades to new models, laboratory closures, consolidation of labs, tax-related write-offs, or changes in research focus. In rare cases where equipment may have experienced operational issues, these are typically identified during our inspection process. Labconsort does its best to ensure that no faulty equipment is sold without disclosure, but buyers are encouraged to assess the condition of the equipment prior to purchase.

How can I sell my equipment?

For detailed information about selling your equipment, please consult our sell page Do you have equipment that's collecting dust?

How is the value of my unit determined?

Labconsort maintains up-to-date market value lists for various manufacturers and types of equipment, factoring in age and condition. To obtain an estimate, please contact us at hello@labconsort.com with relevant details such as the manufacturer, model, year of construction, and purchase date.

What information does Labconsort need from me?

To accurately assess the residual value of your equipment, Labconsort requires information including the manufacturer, model, year of construction, purchase date, and configuration. A copy of the original invoice is helpful for this purpose, as it contains most of the necessary details.

Is there a fee for listing my equipment with Labconsort?

Listing equipment for sale with Labconsort is free of charge. We do not charge any fees for the tendering process.

Does my equipment need to be functional?

Labconsort can assess the market value of equipment that is in working condition. If your equipment is not functional, we request that you provide details on the estimated cost of repair so that we can calculate the appropriate residual value.